Travel surveys and travel planning

We run a free survey and travel planning service to assist you in identifying the most effective actions to take to create a more positive travel environment at your workplace. We will then go on to support you with your plan. We establish the baseline data so you will be able to see the results of the changes made.

What is a Workplace Travel Plan



Introduction to Travel Planning

Workplace travel plans are a way of encouraging efficient and environmentally friendly methods of travelling, for both commuting and work related journeys. They do this through reducing single occupancy car trips and encouraging the use of alternative modes of travel. As well as promoting walking, cycling, lift sharing and public transport, alternative working arrangements such as home working and video conferencing should be considered to minimise travel requirements.

It has been shown that travel plan measures are most effective at points of 'life transition', such as moving house, starting a new job or relocating staff, and are successful in encouraging users to change previously established travel habits from the beginning (Making travel plans work, DfT 2007).

What should a Workplace Travel Plan contain?

An effective Travel Plan MUST include the following:

  1. Introduction
  2. Location, transport links and site audit
  3. Existing policies
  4. Staff travel survey and identified issues
  5. Travel measures to reduce ‘Single Occupancy Car use’
  6. Objectives and targets
  7. Action plan
  8. Monitoring strategy

There are templates for each section of a Travel Plan available at the bottom of this page.

1. Introduction

2. Location, transport links and site audit

3. Existing policies

4. Staff travel survey and identified issues

5. Travel measures to reduce

‘Single Occupancy Car use’

6. Objectives and targets

7. Action plan

8. Monitoring strategy


Staff travel survey

We can provide your company with an online and paper copy of an in-depth staff travel survey and analyse the results for you for FREE

To view a sample of the in-depth survey look in the downloads section of this page.

In-depth surveys provide very helpful information to inform your travel measures. However, some companies have limited resource so a shorter survey may be helpful.

To view a sample of the short survey look in the downloads section of this page.


Benefits for employers are:

  •  helps lower business costs, such as business travel or car park management costs
  •  gets staff to be more active on the journey to work, increasing staff productivity and lowering sickness absence
  •  helps recruit and keep staff by widening their travel choices
  •  can help with parking problems by encouraging staff to travel by other means
  •  makes a good contribution to your business' reputation and environmental policy


Benefits for employees are:

  •  widens staff travel choices for the journey to work
  •  can lessen individual travel costs
  •  promotes health and fitness
  •  can widen the job search areas of job seekers




Travel measures

A selection of well-established travel plan measures are listed below.

Travel plan management and promotion

-Appointment and training of the travel plan coordinator

-Access to personalised travel planning advice

-Establishment of a steering group to share knowledge and coordinate the improvement of sustainable travel options

-Provision of travel information (e.g. website link to journey planner or bus real time information, use of travel widgets, notice board, newsletter, travel advice to visitors)

-Provision of induction pack for new employees/residents, with package of incentives for sustainable travel

-Holding travel plan promotional events (e.g. Bike Week/Month, Clean Air Day etc.)

-Publicise travel plan successes. People may be more likely to continue mode shift and encourage others if commended


Reducing the need to travel

-Introduce policy on flexible working (e.g. teleworking, home working, flexitime)

-Adoption of 'smart' working practices (e.g. teleconferencing, audioconferencing, hot desking).

-Local recruitment strategy and incentives for staff to relocate closer to work

-On-site services for employees (e.g. café, creche, shop)

-Web access and provision of office space in homes

-Home delivery drop-off points


Increasing walking

-Promotion of public health campaigns encouraging walking `(e.g. #KeepActive)

-Distribution of maps showing safe and convenient local walking routes to services

-Provision of signage/wayfinding (e.g. Southampton Legible Cities and Network)

-Improvements to pedestrian access/quality (e.g. safe crossings, tactile paving, dropped kerbs, disabled access, CCTV, lighting)

-Walking events such as led walks at lunchtime or after work, pedometer challenges and Walk Doctor events


Increasing cycling

-Provision of appropriate numbers, type and location of cycle parking facilities (e.g. covered and secure)

-Availability of supporting facilities for staff (e.g. showers, lockers)

-Provision of cycle tracks or dedicated segregated infrastructure, where appropriate

-Discounts or loans for purchase of equipment (e.g. cycle loan, cycle to work scheme to employees, vouchers)

-Advice or training on riding skills

-Use of bike buddies

-On-site bicycle repair service (e.g. Bike Doctor events)

-Cycle maintenance classes

-Pool bikes and cycle clubs

-Regular cycling promotion days

-Provision of information on local cycle routes

-Promotion of cycle hire schemes and new cycle lanes/infrastructure


Encouraging use of public transport

-Provision of a public transport guide as part of sustainable travel information for residents, staff or visitors

-Integration of conveniently located bus waiting and drop off points, giving easy access to main entrances

-Contribution towards improving public transport operations: rerouting, capacity enhancements, bus priority

-Links to My Journey’s Journey Planner on organisation's intranet

-Access to real time service information

-Hosting an update screen within the building for staff and visitors

-Provision of shuttle service (e.g. private bus or minibus facilities, taxi share) to local transport hubs

-Collection from station service for visitors

-Public transport travel subsidy (e.g. season ticket loan, Solent Go card top up, pre-loaded Solent Go card)

-Bus stop or bus priority improvements (e.g. shelters, accessibility, live departure information)

-Policies supporting use of public transport for travel in the course of work (e.g. pool Solent Go cards)


Reducing vehicle trips

-Commitment to a parking management plan detailing how parking will be allocated and operated (e.g. whether paid permits are required, dedicated spaces for car sharers, prioritisation of new residential parking for larger units)

-Commitment to parking surveys, including off-site surveys if appropriate

-Provision for a park and ride scheme

-Car-free proposals or reallocation of parking over time

-Parking enforcement (needs-based allocation, permits, drop off areas, pay and display)

-Parking charges, with revenue ring-fenced to pay for sustainable travel measures

-Provision of dedicated spaces for, and funding of, a car club

-Provision of free membership of a car club for occupiers

-Corporate car club membership.

-Contribution towards introduction of a Controlled Parking Zone (CPZ)

-Capping of parking permits (e.g. residents excluded from applying for parking permits for local CPZ)

-Promoting car sharing schemes to raise car occupancy levels, including ride- matching databases, a guaranteed ride home, dedicated parking spaces and incentives for car sharers such as preferential parking

-Providing eco-driving training to staff and residents. For more information the Energy Saving Trust website

-Provision of secure powered two wheeler vehicle parking and changing facilities

-Designated pick up/drop off point for taxis and private hire vehicles

-Providing electric vehicle charging points (both active and passive) and incentives to encourage use of electric and low emission vehicles

-Providing dedicated parking for low emission vehicles in a priority location and supporting this through the vehicles in the company car fleet

-Site design to reduce vehicle speed, restricted car movement through the site and Home Zone principles

-Location of parking to minimise intrusion and avoid dominance of the site

-Cost of parking not subsumed in cost of admission to sites, but charged separately

-Discounts for visitors arriving by sustainable transport

-For visitors, information about sustainable access prominently featured (ahead of directions by car) in all promotional literature, posters and websites publicising the site

-Marketing of sites based on their sustainable transport access and facilities, not simply availability of car parking


Addition resource

An article that we thought you may find helpful (attached below in the download section) was written on 30th April 2010 by Caitlin Dorsey titled Ten Ways to Make Your Business Bike-Friendly

Please note some of the content in this article has been adapted to reflect the UK cycle offering.



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